Zyxel Turkey chooses Microsoft Dynamics NAV ERP and 6 Gen Global
Deciding to use Microsoft Dynamics NAV for managing increasingly growing operations in Turkey, ZyXEL benefits from all flexibility of the system setup. With all-around responsive infrastructure, Microsoft Dynamics NAV, generate reports as per choices of senior management, including the potential risks due to the exchange transactions heavily dealt with in the company.
Founded in 1989, ZyXEL is a world-leading international communication technologies provider. Developing many innovations since its foundation, ZyXEL provides solutions across 150 countries through its over 3200 employees across centers in 70 countries. Taiwan-based company has 32 regional offices and 2 R&D centers around the world. Based on the data of Gartner and IDC, ZyXEL is the world-largest DSL and residential gateway producer, offering the cutting-edge design and top-quality solutions through over 400 products across 18 categories. Among the most important brands of Global IT market, ZyXEL is doing business in Turkey as a local company under the ZyXEL İletişim Teknolojileri A.Ş since June, 2007. ZyXEL Turkey is also the service and support center of Middle East and Africa region.
State of Business
Also successfully deploying Dynamics NAV in the foreign offices, ZyXEL decided to use it at the moment of foundation of its Turkish office in 2007.
Solution
In 4 months following the project kick-off, it went into live.
Sales activities are carried out via resellers, but also after-sales service is provided to resellers as well as end-users.
It also has a call center application, which is also used for monitoring service operations. For stock replacement an integration with Microsoft Dynamics NAV is provided. With Serial Nos, guarantee are traceable.
For contracting sales, the support of web interface for following up said companies is provided by Microsoft Dynamics NAV.
Advantages:
Consistent and Detailed Stock Traceability
Both consigned products and outsourced stocks and logistic services are traceable. In addition, all stock movements under guarantee and service are traceable on the basis of serial no.
Multi-Perspective Reporting
Headquarters is capable of producing UFRS-compliant reports. At this stage, all system is being reported in additional currency. Also, stock ageing reports are effectively used in the additional reporting currency.
Local and international requirements are satisfied
As a foreign company subject to managing financial transactions according to local legislation of Turkey, Zyxel is able to manage both local and foreign reporting needs under one single system. At this stage, UFRS and local reporting are provided hand-in-hand and also reporting for income/expense accounts followed up by head office as a standard are provided in Navision.
Operational Efficiency
Preparations and work hours of the users are minimized for after-contract follow-up, service and guarantee follow-up, local and foreign reporting.