LS NAV Retail | 6 Gen Global | Microsoft Dynamics ERP

Solutions for changing times

The retail industry is rapidly changing

• Omni-channel retail is now the norm: customers want to shop using a mobile device and e-commerce, and expect all channels to be integrated.

• The store will become the focus of the retail experience. The quality of service will differentiate retail winners from laggards.

• Speed is key. To ensure great customer service, retailers need a system that is easy to learn and simple to use, and guarantees quick transactions and shorter queues at the registers.

• Retail is becoming more and more social, as consumers tend to share their latest purchases and ask for shopping advice on social media. Retailers need to be there.

• E-commerce sales will continue to grow rapidly.

• Customer demands change more and more rapidly. To keep up, retailers need a latest-technology system which is constantly being improved and updated.

• Security is paramount: retailers need a reliable management system, which will safely store and manage their key business data.

• Retailers need a flexible system that can grow with them.

• Analytics will play an ever-increasing role in identifying trends and customer behavior.

• Retailers using disparate system run the risk of being left with unaligned, unusable data.

A Point of Sales and Services

Can you offer your customers fast and efficient service anywhere in your store?

Search products, serve customers and process sales quickly with LS Central’s versatile and intuitive Point of Sale (POS) system.

LS Central has an integrated communications module that connects the stores with the head office. The LS Data Director takes care of high-speed data exchange between different databases within the network. Data is compressed before being transmitted, so you can have faster transmission with lower bandwidth requirements – making life easier for retailers WHO have databases in different regions or countries.

Effective replenishment

Manual replenishment with allocation planning
LS CentralAllocation Plan is a powerful tool to prepare a season, preplan purchasing and decide how to distribute retail items. Plan the buying process, allocate to stores and plan buffer quantities for the warehouse. Managers may choose to replenish and allocate the stock manually to push specific stock to stores and/or franchise partners. Based on needs, managers can decide between two allocation methods which allow for different levels of user control.

Automatic replenishment including forecasting
The automatic replenishment function in LS Centralsimplifies item distribution and planning, lowers item stock cost and provides a higher level of item availability in all of your warehouses and stores. The system offers multiple classes of forecasting methods to catch all types of trends in sales history. The software solution also calculates safety stock levels basing on variations in sales, to achieve optimal inventory levels.

Open-to-Buy
The Open-to-buy functionality allows retailers to control the amount of capital invested in products during the sales cycle. This function can also be used to show the difference between how much inventory is needed and how much is actually available. This includes inventory on hand, in transit and any outstanding orders.

Loyalty across the channels

Increase retention in-store, online and on the go with LS Omni Keep shoppers coming back and gain valuable insights from your most loyal customers’ shopping habits.

Increase retention with the loyalty apps
Offer in-store, online and mobile benefits with LS Omni’s mobile loyalty solution. Your customers can use the app to shop, browse your product catalog, create and maintain shopping lists, view product details and check if specific items are in stock, and where. Register customer profiles and reward your best customers with points when they shop with you, across the channels. Through the app you can send personalized communications and offers, pushing notifications to your customers’ mobiles.

Personalized marketing
Improve your marketing campaigns with the information you collect through your loyalty program. Collect data on your most loyal customers’ habits and tastes, and optimize your stock based on these insights. Segment your customers based on their habits, interests and shopping history, and send them tailored campaigns and personalized offers.